Privacy Policy – 2jearn Online Betting Platform Pakistan

This Privacy Policy applies to all personal data collected and processed by 2jearn ("the Company," "we," "us," "our") in connection with the 2jearn website at https://2jearn.bet and all associated services, mobile interfaces, games and features (collectively, "the Platform"). It applies to all registered players and to any visitor who accesses the Platform without registering.

2jearn understands that Pakistani players value their privacy and have a genuine right to know what happens to their personal information. This document is our commitment to transparency on that subject. We have written it in straightforward English rather than layers of legalese because we believe every player should be able to read and understand their own privacy rights without needing professional assistance.

By registering an account, making a deposit or simply browsing the 2jearn Platform, you acknowledge that you have read this Privacy Policy and understood how your data will be handled. If you do not agree with any part of this policy, you should not continue to use the Platform.

2jearn collects personal data in several categories. The table below summarises what we collect and the primary reason for each category:

We do not collect sensitive categories of personal data such as racial or ethnic origin, political opinions, religious beliefs, health data or biometric identification data, except where CNIC verification involves document review as required for KYC compliance.

2jearn collects your personal data through the following channels:

Direct Collection

When you register an account, complete your profile, make a deposit or withdrawal, contact our support team, submit identity verification documents or complete any form on the 2jearn Platform, you are providing data directly to us. This is the primary source of most personal data we hold.

Automated Collection

When you visit or use the 2jearn Platform, our systems automatically record technical and usage data. This includes your device's IP address, browser type, operating system, the pages you visit, how long you spend on each page and the features you interact with. This data is collected using cookies, server logs and similar tracking technologies. See Section 7 for more details on cookies.

Payment Processor Data

When you make a deposit or request a withdrawal, our payment processing partners — including Easypaisa, JazzCash, NayaPay, SadaPay and banking services — share limited transaction confirmation data with 2jearn to verify that payments have been successfully completed. We receive reference numbers and masked account identifiers rather than your full financial credentials.

Third-Party Verification Services

During KYC (Know Your Customer) verification, 2jearn may use third-party identity verification services to cross-check the documents you submit. These services return a verification status to 2jearn; they do not receive access to your 2jearn account or gaming activity.

2jearn uses your personal data for specific, defined purposes. We do not use data beyond what is necessary for these purposes. Here is how your information is used:

• Account creation and management: Your identity and contact data allow us to create, operate and maintain your 2jearn account and ensure it is secure.
• Processing deposits and withdrawals: Financial data is required to process your PKR transactions through Easypaisa, JazzCash, NayaPay, SadaPay, IBFT and card payments accurately and securely.
• KYC and age verification: 2jearn is legally and ethically obligated to verify that all players are 18 years of age or older and are who they claim to be. Identity documents are used solely for this verification purpose.
• Providing and improving the Platform: Technical and usage data helps 2jearn understand how the Platform is being used, identify and fix problems, and improve the experience for all Pakistani players.
• Customer support: Your contact data and communications history allow our support team to assist you effectively when you reach out with a question or issue.
• Anti-fraud and security: Transaction records, IP data and usage patterns are analysed to detect and prevent fraudulent activity, money laundering and other prohibited conduct.
• Responsible gaming monitoring: Transaction and gaming behaviour data is used to identify patterns that may indicate problem gambling, enabling 2jearn to take appropriate protective steps in line with our Responsible Gaming commitment.
• Marketing communications (with consent only): If you have given explicit consent to receive promotional communications, 2jearn uses your contact data to send relevant offers, promotions and updates. You can withdraw this consent at any time via your account settings.
• Legal and regulatory compliance: Certain data must be retained to comply with applicable anti-money laundering, financial crime prevention and licensing obligations.

2jearn processes your personal data on the following legal grounds:

• Contract performance: Most core data processing — account management, payments, game delivery — is necessary to fulfil the agreement between you and 2jearn when you register as a player.
• Legal obligation: KYC verification, anti-money laundering monitoring and data retention for regulatory purposes are required by the legal and licensing obligations applicable to 2jearn's operations.
• Legitimate interests: Fraud prevention, platform security and analytical improvement of the 2jearn service represent legitimate business interests that do not override your privacy rights.
• Consent: Marketing communications are sent only on the basis of your freely given, specific and informed consent. You have the right to withdraw this consent at any time without any negative consequences to your account.

2jearn does not sell your personal data to any third party under any circumstances. We share your data only in the following specific and limited situations:

• Payment processors: Easypaisa, JazzCash, NayaPay, SadaPay, banking partners and card processing networks receive the minimum information required to process your transactions. They operate under their own strict privacy obligations.
• KYC and identity verification providers: Third-party verification services receive copies of identity documents only for the purpose of completing age and identity checks. They do not receive your gaming history or financial records.
• Fraud prevention services: IP data and transaction patterns may be shared with specialist fraud detection services to protect the integrity of the 2jearn Platform and the safety of all players.
• Regulatory and law enforcement authorities: 2jearn is legally required to disclose certain player information to regulators, tax authorities or law enforcement agencies when presented with a valid legal obligation to do so. We do not make such disclosures voluntarily beyond our legal duties.
• Technology and infrastructure providers: Cloud hosting providers and technology partners involved in operating the 2jearn Platform may have access to data as part of their service provision. All such providers are contractually bound to maintain data confidentiality and may not use 2jearn player data for any other purpose.

The 2jearn Platform uses cookies and similar tracking technologies to operate correctly and to improve the experience for Pakistani players. A cookie is a small file stored on your device when you visit a website.

Types of Cookies Used by 2jearn

• Essential cookies: Required for the Platform to function. These handle your login session, keep your game in progress, and maintain your cart or selection during a session. They cannot be disabled without breaking core Platform functionality.
• Performance and analytics cookies: These collect anonymous, aggregated data about how visitors use the 2jearn Platform — which pages are most popular, where users encounter difficulties, how long sessions last. This data is used solely to improve the Platform and does not identify individual users.
• Functional cookies: These remember your preferences — such as your language setting, notification choices and display preferences — so you do not have to re-enter them on each visit.
• Marketing cookies (consent-based): Only placed if you have consented to receiving promotional communications. These allow 2jearn to show relevant offers rather than generic advertisements. You can disable these through your account notification preferences.

You can control cookie settings through your browser. Disabling essential cookies will affect Platform functionality. Disabling other categories will not affect your ability to use 2jearn's core services — it may simply mean that some features remember your preferences less accurately.

2jearn implements a multi-layered approach to protecting your personal data from unauthorised access, disclosure, alteration or destruction. Our security measures include:

• AES-256 encryption: All personal data stored in 2jearn's systems is encrypted using AES-256 — the same encryption standard used by major financial institutions globally.
• TLS/HTTPS transmission: All data transmitted between your device and the 2jearn Platform is protected by TLS encryption, preventing interception during transit. The 2jearn website operates exclusively over HTTPS.
• Access controls: Access to personal data within 2jearn is restricted to employees and contractors who need it to perform their specific role. Access is granted on a least-privilege basis and is regularly reviewed.
• Two-factor authentication: 2jearn supports two-factor authentication (2FA) for player accounts, adding an additional layer of protection beyond your password. We strongly recommend all players enable 2FA in their security settings.
• Regular security audits: 2jearn's infrastructure and data practices are reviewed periodically by internal and external security teams to identify and remediate vulnerabilities before they can be exploited.
• Incident response: In the event of a data security incident, 2jearn has a documented response plan in place. Affected players will be notified promptly if a breach is found to have placed their personal data at material risk.

While 2jearn takes every reasonable measure to protect your data, no internet-based service can offer a 100% guarantee of absolute security. You also have a role to play — keeping your 2jearn password confidential, using a strong unique password, and enabling 2FA significantly reduces the risk of unauthorised access to your account.

2jearn retains your personal data only for as long as it is necessary for the purposes described in this Privacy Policy or as required by law. The general retention guidelines for different categories of data are as follows:

• Account data: Retained for the lifetime of your active 2jearn account plus a minimum of 5 years after account closure to meet regulatory and financial record-keeping requirements.
• Transaction and betting records: Retained for a minimum of 5 years from the date of each transaction, in line with standard financial record obligations.
• KYC and identity verification documents: Retained for the lifetime of your account and for a minimum of 5 years after closure or the date of verification, whichever is later.
• Customer support communications: Retained for 3 years from the date of the last interaction, to allow reference in the event of a follow-up query or dispute.
• Marketing consent records: Retained for as long as you have active marketing consent, plus 3 years after withdrawal of consent to demonstrate compliance.
• Technical and usage logs: Retained for 12 months in detailed form, then in aggregated, anonymised form indefinitely for analytical purposes.

When data reaches the end of its retention period and is no longer required for any legitimate legal or compliance purpose, 2jearn securely deletes or anonymises it in accordance with industry best practices.

As a 2jearn player, you have the following rights with respect to your personal data. To exercise any of these rights, contact us at support@2jearn.bet with the subject line "Privacy Rights Request." We will respond within 30 days.

The 2jearn Platform is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe your child has registered on the 2jearn Platform or provided personal data without your knowledge, please contact us immediately at support@2jearn.bet. We will investigate and, if confirmed, delete all data associated with the minor's account and close it permanently.

All accounts are subject to age verification during the KYC process. Any account found to belong to a person under 18 will be closed immediately, regardless of whether a deposit has been made or bets have been placed.

2jearn may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations or Platform features. When material changes are made, we will notify registered players via email and/or a prominent notice on the 2jearn Platform at least 7 days before the changes take effect.

Minor updates — such as clarifications of existing practices or corrections of typographical errors — may be made without advance notice, though the "Last Updated" date at the top of the page will always reflect the most recent revision.

Your continued use of the 2jearn Platform after a Privacy Policy update takes effect constitutes your acceptance of the revised policy. If you do not accept the revised policy, you should stop using the Platform and contact support to arrange account closure and data handling in accordance with your rights under Section 10.

All previous versions of this Privacy Policy are retained by 2jearn and can be provided on request by contacting support@2jearn.bet with the subject line "Privacy Policy Archive Request."